The arrival of Wireless Number Portability (WNP) in Canada on March 14, 2007, presents a real opportunity for organizations and entrepreneurs who rely on mobile devices to conduct business every day.

Before WNP, most businesses were hesitant to switch providers because of the perceived hassles involved in adopting new phone numbers. Any benefit of moving to another carrier was overshadowed by the hassle and disruption, as any interruption in mobile service would halt productivity and ultimately meant dollars out of pocket.

With Wireless Number Portability (WNP), business people can change their service providers—mobile and landline—without impacting their clients and contacts. Imagine: changing carriers can now be seamless to your customers.

What is Wireless Number Portability (WNP)?

Wireless Number Portability allows you to keep the same mobile, home and/or business phone number when switching service providers within the same local area.

How do I know my number is eligible to be transferred?

Generally, a number can be transferred if:

• It’s an active phone number (pager numbers are not transferable)
• Mobility service is offered in that area
• Wireless Number Portability is available in that area
• You’re transferring within the same local area code

My phone number is not eligible to be transferred

right now. When will it become eligible?

A detailed rollout schedule has been developed by the industry, indicating when areas will become WNP-capable.

Can I keep my old phone?

You’ll need a mobile phone or data device provided by your new carrier.

Should I cancel my existing service before signing up

to a new service?

No, your number must remain active in order to transfer it between carriers. Your existing phone service will be automatically cancelled with your current service provider when your transfer is complete.

Can I switch carriers before the end of my current

service agreement?

Yes, but you may be obliged to pay an early cancellation fee and any outstanding balances (if any) to your current service provider. Review your existing service agreement to find out what charges may apply.

Can I transfer my number to or from a PDA or

BlackBerry device?

Yes. Phone numbers can be transferred to and from either of these devices.

Can I transfer my home phone number to my

existing wireless account?

Yes.

How does WNP impact U.S. and International roaming?

WNP does not have any impact US and International roaming, but please note that your new carrier may have roaming agreements that differ from your old service provider. Ask for your new carrier’s US and international roaming footprint if you travel out of country regularly.