TELUS Scope | March 2007

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Volume 2, Issue 1, March 2007 | Archive | Success Stories

Welcome to the latest edition of TELUS scope. In this issue, we look at two of the most important challenges any organization faces today: security and availability. As technology allows you to do more online, to collaborate with customers and suppliers and enable remote workers, it also exposes you to risk. As a result, the more you rely on e-mail, the more you could be opening your organization to anything from viruses to uncontrollable volumes of spam. And the more you rely on your networks and Web site, the more you need them to be available to your employees, customers and stakeholders, 24x7. We address these issues by looking at different ways to protect your business, your brand and your reputation. We also introduce you to some companies that are choosing TELUS security and managed infrastructure solutions to drive business value from their information and communications technology investments and free their own resources to concentrate on strategic initiatives.

If your organization allows online transactions, you are no longer responsible only for the security of your own data and systems. You are gathering and storing vital customer information – the kind of data most sought after by hackers and criminals. You need a level of protection that outperforms traditional firewall and intrusion protection solutions. NSS, the world’s foremost independent security testing facility, has just awarded its approval to TELUS AssureLogic, the first Web Application Firewall to achieve this coveted status.

Gene McLean, TELUS VP, Chief Security Officer, talks to Curtis Blais, TELUS National Practice Manager for Security Consulting, about the issues that keep security, IT and business executives awake at night. Spend 10 minutes with two security experts as they discuss the problems businesses face today and the solutions available to them, both internally and through outside contractors.

The leading provider of risk services to Canadian insurance companies was being inundated with spam. Some users were receiving as many as 300 unwanted messages a day – and it wasn't just impacting them. They were taking up IT resource time double-checking the validity of some messages – and the strain on the company’s servers was beginning to show. The IT Manager turned to TELUS for help.

In June, 2005, the Canadian Radio-Television Commission approved two applications for satellite radio licences. That gave the applicants less than 6 months to gear up for the peak holiday season shopping period. XM Satellite Radio was determined to be first to market, but did not have the infrastructure in place to activate radios or bill its subscribers. They quickly discovered that TELUS was the only provider able to respond fast enough, with the infrastructure they needed to handle their expected volume.