You are the most important part of TELUS Mobility. Your feedback is important to help us tailor our service to better meet your needs. It should only take you a few minutes to answer all the questions below. We appreciate your help.


Are you a TELUS Mobility client?     
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     If yes, please enter your wireless phone number (i.e. 4165551212):  

Have you already attempted to resolve this issue over the phone with TELUS Mobility's Client Care team? Yes   No

E-mail address:  

 

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1. How satisfied were you with the speed of response after sending your inquiry?


           
2. How satisfied were you that the Client Care representative understood your inquiry?


           
3. How satisfied were you with the Client Care representative’s ability to resolve or explain clearly the next steps that were required to resolve your inquiry?


           
4. How satisfied were you that the Client Care representative offered a personalized response to your inquiry?


           
5. Based on your most recent Client Care encounter, how satisfied are you overall with TELUS Mobility's online Client Care service?


           

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