Welcome to TELUS High Speed Internet

Lily Noleaf

TELUS High Speed Internet offers so much more:

Share the same wireless Internet connection using your wireless gateway.
TELUS security services offers the most comprehensive protection from online threats.
Get technical support 24/7/365 with TELUS Support Centre.

It all adds up to a better experience for you. Use this page to learn how.

Learn how to connect your modem or wireless gateway to your primary computer.

Siemens product guide

Thomson product guide

Learn how to wirelessly connect your computer to the Internet.

Instructions for Windows (Windows 2000, XP, Vista)

Instructions for Macintosh (MacOS 10.1 and up)

Learn how to configure your TELUS email account and use TELUS Webmail.

Choose the email program you would like to use from the list below and follow the instructions to set up your TELUS email account.

Server settings

IMAP email settings (recommended):

POP email settings:

Domain name: telus.net
Server type = IMAP
Incoming (IMAP) server = imap.telus.net
Outgoing (SMTP) server = smtp.telus.net

Domain name: telus.net
Server type = POP3
Incoming (POP) server = pop.telus.net
Outgoing (SMTP) server = smtp.telus.net

TELUS WebmailYou can also access your TELUS email from anywhere as long as you are connected to the Internet. All you need to do is:

Open a web browser and to go webmail.telus.net

Your username and password was provided to you when you ordered your High Speed service. If you do not know your username and/or password, please call 310-4NET

TELUS offers you peace of mind by offering the most comprehensive suite of security services. And it's free for TELUS customers.

System Requirements:
Supported: Windows7, Vista, and XP
Not supported: Mac TELUS security services offers:

Anti-virus that regularly checks for, and deletes dangerous viruses

Firewall to help keep your personal information safe

Parental-control, Anti-Spyware, and Anti-Fraud all bring extra reassurance

You also receive automatic security updates for maximum protection

Available 24/7/365, the TELUS Support Centre is always here to help.

System requirements:
Only compatible with Internet Explorer
Windows 2000, XP, or Vista(32bit)
Not compatible with Windows 7(32bit and 64bit), Windows Vista(64bit), Mac

Help