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Backed by TELUS.
TELUS Municipal Solutions
As a municipality, you have defined goals in terms of improving process and operational efficiency. TELUS offers a suite of solutions that address the core objectives of municipalities including:
- Adopting a service-centric model – meeting citizen demand for improved service, connectivity and access to information
- Protecting information – ensuring the security of municipal data, citizen identity and personal information within the framework of online services
- Improving citizen safety – enhancing emergency preparedness and promoting the safety of citizens, businesses and infrastructure
- Protecting the environment – reducing the environmental footprint and encouraging businesses and citizens to adopt environmentally responsible practices
- Decreasing costs and improving productivity – targeting key areas of operations for increased efficiency while considering demands for fiscal accountability
- Retaining resources –attracting, retaining and maximizing the performance, accountability and engagement of municipal staff amidst an aging, retirement-ready workforce and increased competition for skilled, quality employees
All of the TELUS solutions in our municipal portfolio have been designed with these objectives in mind. They include:
- Green Solutions
- Mobile Inspection Solutions
- High Performance Workforce Solutions (performance management, learning management, e-mentoring and more)
- Collaboration
- Municipal Portal
- Managed Contact Centre Solutions
- Security
- AVL Solutions
We have implemented many of our solutions in real-world municipal scenarios, so we can apply the experiences and results of other organizations to your initiative. To find out how we can help you address your specific challenges and objectives, contact us today.